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    Shipping & Return Policy

    Thank you for shopping at The Pink Stitch Boutique! You can contact us at thepinkstitch@yahoo.com.

    Please familiarize yourself with our Shipping & Return Policy


    All items must be in new original condition with tags attached, undamaged, unstained, unworn, & unwashed. Items must be free of perfume, pet hair, deodorant, cigarette smoke.

    ***Sale items, jewelry, swimwear, headwear, and gift cards are final sale & CAN NOT be returned***

    Items purchased in-store: Store credit or exchange only. No money back refunds for items purchased in our store.

    ONLINE ORDERS: For a refund ship your return back to us within 10 days postmarked of the date you received your purchase. Once we process your return, refund will be applied to the card used within 3-5 days. 

    STORE CREDIT: You may send your return back within 20 days of the date postmarked for store credit. Store credit may also be used in store. Once we receive your return you will receive an email with a store credit code.

    *Shipping fees are non-refundable & return item shipping cost is customers responsibility.  

    HOW TO RETURN: Please fill out return form and make sure to include original invoice [so we know it is your order] 

    Please ship package to:

    The Pink Stitch

    1041 Parkside Commons Ste. 104

    Greensboro, GA 30642 

    HOW TO EXCHANGE: Our inventory is constantly changing. You can request an exchange below OR place a new order for the item you want to exchange for on our website & go ahead and ship the return item back to us. By placing a new order for the item you want to exchange for this speeds up the process in hopes of the item you want not going out of stock. Once we receive the return item we will process a refund. 

    RETURNING TO THE STORE: To save shipping cost if you live in the area you may return items purchased online to the store. When returning items purchased online to the store, the same policies applies for refund, exchanges and store credit.

     *Note we have the right to deny a return if we feel it doesn’t meet our policy standard. Returns that fail to meet our policy will be shipped back to you at your shipping cost.